ITIL Intermediate Certification Companion Study Guide
Gain hands-on expertise in ITIL Intermediate certification exam by ITIL Intermediate Certification Companion Study Guide course. ITIL Intermediate is vendor-neutral and intermediate-level credential designed for management professionals to validate the expertise required in the following domains: introduction to service strategy; service strategy principles; service strategy processes; governance; organizing for service strategy; technology considerations ; implementing service strategy; and challenges, critical success factors and risks.
Here's what you will get
The ITIL Intermediate certification is for ITIL Foundation certified professionals. It has a modular structure with each module providing a different focus on IT Service Management. The ITIL Intermediate certifications are divided into two categories – Service Lifecycle and Service Capability. Some may wish to concentrate on one set of modules, but you can choose to select modules from both the Service Lifecycle and Service Capability streams in order to combine management and technical knowledge. It is recommended that you have prior exposure to basic concepts in IT and at least two years’ professional experience working in IT Service Management before undertaking any of the ITIL Intermediary modules.