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Sales Prospecting, Qualifying, and Completing

(sales-softskills)/ISBN:978-1-61691-868-2

This course includes
Lessons
Sales Prospecting, Qualifying, and Completing

Sales Softskill course is intended for sales or marketing professionals. The course covers methods of  identifying the core sales skills of organization, communication, and motivation; defining the sales model and understand the details of the buying and selling processes; discussing prospecting methods, defining their target markets and customers; qualifying prospects by using effective listening and questioning techniques; and much more.  

Lessons

11+ Lessons | 46+ Quizzes | 52+ Flashcards | 52+ Glossary of terms

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Here's what you will learn

Download Course Outline

Lessons 1: Introduction

  • Course Objectives

Lessons 2: Introduction to Selling

  • Topic A: Introduction to Buying and Selling
  • Topic B: The Sales Model
  • Unit Summary: Introduction to Selling

Lessons 3: Sales Skills

  • Topic A: Organization
  • Topic B: Communication
  • Topic C: Personal Motivation
  • Unit Summary: Sales Skills

Lessons 4: The Sales Process

  • Topic A: The Selling Process
  • Topic B: The Buying Process
  • Unit Summary: The Sales Process

Lessons 5: Prospecting

  • Topic A: Introduction to Prospecting
  • Topic B: Prospecting Methods
  • Topic C: Phone Prospecting
  • Unit Summary: Prospecting

Lessons 6: Qualifying

  • Topic A: The Qualifying Process
  • Topic B: The Questioning Process
  • Unit Summary: Qualifying

Lessons 7: Presenting

  • Topic A: Selling Process and Strategy
  • Topic B: Buyer Types
  • Topic C: Presenting to Buyers
  • Unit Summary: Presenting

Lessons 8: Completing

  • Topic A: Negotiating
  • Topic B: Closing the Sale
  • Unit Summary: Completing

Lessons 9: Servicing

  • Topic A: Customer Service
  • Topic B: Service as a Process
  • Unit Summary: Servicing

Lessons 10: Using What You've Learned

  • Topic A: The Implementation Phase
  • Topic B: Resources and Tools
  • Unit Summary: Using What You've Learned

Lessons 11: Course summary

  • Topic A: Course Summary
  • Topic B: Continued Learning After Class