sales-softskills ISBN: 978-1-61691-868-2
Sales Prospecting, Qualifying, and Completing
Sales Softskill course is intended for sales or marketing professionals. The course covers methods of identifying the core sales skills of organization, communication, and motivation; defining the sales model and understand the details of the buying and selling processes; discussing prospecting methods, defining their target markets and customers; qualifying prospects by using effective listening and questioning techniques; and much more.
Self-paced · 1 year access 4.8/5 (68 Reviews)
01 / Lessons & labs
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Lessons
11 Interactive Lessons · 33 topics01 Introduction 1 topics +
- Course Objectives
02 Introduction to Selling 3 topics +
- Topic A: Introduction to Buying and Selling
- Topic B: The Sales Model
- Unit Summary: Introduction to Selling
03 Sales Skills 4 topics +
- Topic A: Organization
- Topic B: Communication
- Topic C: Personal Motivation
- Unit Summary: Sales Skills
04 The Sales Process 3 topics +
- Topic A: The Selling Process
- Topic B: The Buying Process
- Unit Summary: The Sales Process
05 Prospecting 4 topics +
- Topic A: Introduction to Prospecting
- Topic B: Prospecting Methods
- Topic C: Phone Prospecting
- Unit Summary: Prospecting
06 Qualifying 3 topics +
- Topic A: The Qualifying Process
- Topic B: The Questioning Process
- Unit Summary: Qualifying
07 Presenting 4 topics +
- Topic A: Selling Process and Strategy
- Topic B: Buyer Types
- Topic C: Presenting to Buyers
- Unit Summary: Presenting
08 Completing 3 topics +
- Topic A: Negotiating
- Topic B: Closing the Sale
- Unit Summary: Completing
09 Servicing 3 topics +
- Topic A: Customer Service
- Topic B: Service as a Process
- Unit Summary: Servicing
10 Using What You've Learned 3 topics +
- Topic A: The Implementation Phase
- Topic B: Resources and Tools
- Unit Summary: Using What You've Learned
11 Course summary 2 topics +
- Topic A: Course Summary
- Topic B: Continued Learning After Class
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