Technical Communication

(technical-communication)
Lessons
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Skills You’ll Get

This course is not part of any exam.
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1

Welcome to Technical Communication (C768)

  • Learning Resources
  • Pacing Guide
  • Course Overview
2

Technical Writing on the Job

  • Writing in Organizations
  • Writing as a Process
  • Lesson Summary
  • Document Analysis
3

Optional: Collaboration and Ethics

  • Writing with Others
  • Writing Ethically
  • Lesson Summary
  • Document Analysis
4

Audience

  • Analyzing Readers
  • Finding Out About Readers
  • Testing Reader-Oriented Documents
  • Lesson Summary
  • Document Analysis
5

Organization

  • Sorting Information
  • Constructing Outlines
  • Developing Effective Paragraphs
  • Lesson Summary
  • Document Analysis
6

Revision and Style

  • Creating a Final Draft
  • Making Global Revisions
  • Making Fine-Tuning Revisions
  • Lesson Summary
  • Document Analysis
7

Document Design

  • Understanding Design Features
  • Creating Graphic Aids
  • Using Format Elements
  • Lesson Summary
  • Document Analysis
8

Optional: Writing for the Web

  • Planning a Web Site
  • Organizing Web Pages
  • Writing Effectively
  • Designing Elements for Special Groups
  • Evaluating Your Web Site
  • Lesson Summary
  • Document Analysis
9

Definition

  • Understanding Definitions
  • Writing Informal Definitions
  • Writing Formal Sentence Definitions
  • Writing Expanded Definitions
  • Placing Definitions in Documents
  • Lesson Summary
  • Document Analysis
10

Description

  • Understanding Description
  • Planning Descriptions
  • Writing Descriptions
  • Lesson Summary
  • Document Analysis
11

Instructions, Procedures, and Process Explanations

  • Understanding Instructions, Procedures, and Process Explanations
  • Writing Instructions
  • Writing Procedures
  • Writing Process Explanations
  • Lesson Summary
  • Document Analysis
12

Formal Report Elements

  • Selecting Formal Report Elements
  • Writing Front Matter
  • Writing Back Matter
  • Documenting Sources
  • Lesson Summary
  • Document Analysis
13

Short and Long Reports

  • Understanding Reports
  • Developing Short Reports
  • Developing Long Reports
  • Lesson Summary
  • Document Analysis
14

Types of Reports

  • Optional: Understanding Conventional Report Types
  • Optional: Writing a Feasibility Study
  • Optional: Writing an Incident Report
  • Optional: Writing an Investigative Report
  • Optional: Writing a Progress Report
  • Optional: Writing a Trip Report
  • Writing a Proposal
  • Optional: Lesson Summary
  • Document Analysis
15

Optional: Letters, Memos, and Email

  • Understanding Letters, Memos, and Email
  • Developing Effective Tone
  • Organizing Letters, Memos, and Email
  • Writing Memos
  • Selecting Letter Format
  • Selecting Memo Format
  • Selecting Email Format
  • Using the Fax
  • Lesson Summary
  • Document Analysis
16

Optional: Career Communication and Workplace Strategies

  • Looking for a Job
  • Writing Résumés
  • Writing Job-Application Letters
  • Writing Other Job-Related Letters
  • Understanding Workplace Culture
  • Lesson Summary
  • Document Analysis
17

Optional: Oral Presentations

  • Understanding Oral Presentations
  • Organizing Oral Presentations
  • Preparing for Oral Presentations
  • Delivering Oral Presentations
  • Using Visual Aids
  • Preparing Minutes of Meetings
  • Joining a Team Presentation
  • Facing International Audiences
  • Lesson Summary
18

Guidelines for Grammar, Punctuation, and Mechanics

  • Grammar
  • Punctuation
  • Mechanics

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