Free Course: Sales Prospecting, Qualifying, and Completing -uCertify

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Readiness - Day 1

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Self Paced Instructor Led

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Introduction

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Course Objectives

Introduction to Selling

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1.1

Topic A: Introduction to Buying and Selling

1.2

Topic B: The Sales Model

1.3

Unit Summary: Introduction to Selling

Sales Skills

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2.1

Topic A: Organization

2.2

Topic B: Communication

2.3

Topic C: Personal Motivation

2.4

Unit Summary: Sales Skills

The Sales Process

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3.1

Topic A: The Selling Process

3.2

Topic B: The Buying Process

3.3

Unit Summary: The Sales Process

Prospecting

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4.1

Topic A: Introduction to Prospecting

4.2

Topic B: Prospecting Methods

4.3

Topic C: Phone Prospecting

4.4

Unit Summary: Prospecting

Qualifying

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5.1

Topic A: The Qualifying Process

5.2

Topic B: The Questioning Process

5.3

Unit Summary: Qualifying

Presenting

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6.1

Topic A: Selling Process and Strategy

6.2

Topic B: Buyer Types

6.3

Topic C: Presenting to Buyers

6.4

Unit Summary: Presenting

Completing

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7.1

Topic A: Negotiating

7.2

Topic B: Closing the Sale

7.3

Unit Summary: Completing

Servicing

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8.1

Topic A: Customer Service

8.2

Topic B: Service as a Process

8.3

Unit Summary: Servicing

Using What You've Learned

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9.1

Topic A: The Implementation Phase

9.2

Topic B: Resources and Tools

9.3

Unit Summary: Using What You've Learned

Course summary

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Topic A: Course Summary

Topic B: Continued Learning After Class